Fuel Poverty and the Work of Energy Advisors
نویسندگان
چکیده
Fuel poverty affects millions of UK households, and more than 80% of the affected are vulnerable people. We propose an approach to address fuel poverty by engaging with and supporting the work of energy advisors provided by nonprofit organisations such as charities. We outline our approach that consists of fieldwork to develop an understanding of fuel poverty; participatory design sessions with energy advisors; and iterative design, deployments and studies of interactive tools to support the everyday work of energy advisors. We present initial findings from fieldwork that suggests monitoring technologies can assist in identifying the causes of energy-related problems. Author
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